Can I return my pledge?

If for any reason you’re not completely satisfied with your pledge after it is delivered to you, you can return it within 120 days of your order being shipped. However, please note that all sales of our add-on accessories will be considered final and non-refundable.

Follow these simple steps to get started:

1. Contact our support team here and request the return address and RMA number. To be eligible for a return, an original order number is required.
2. Return the product to the address we will provide, ensuring the RMA number is on the return label. While we prefer the original packaging, any box that can safely be shipped will do.

• Please note: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.

3. The refund will be issued to the payment method on your Kickstarter account after your return has been processed at the warehouse. Original shipping costs (and the associated taxes & duties, if applicable) are non-refundable.

Your Kickstarter account will need to have a valid payment method attached to it for the refund to be processed. If it does not, it will cause an error and delay the refund. Our team will be in touch incase this happens so it can be corrected.